Privacy statement Wecovi Ltd.

Wecovi Ltd, located at 4200 Waterside Centre, Solihull Parkway, Birmingham Business Park, Birmingham B37 7YN, processes personal data from you, because you use our services and / or provide your data to us. In this privacy statement you can read which personal data we process, for what purpose, how long we keep your data, whether we share your data with others, how we protect your data and what rights you have.

Contact details
4200 Waterside Centre
Solihull Parkway
Birmingham Business Park
Birmingham
B37 7YN

T:         +44 (0) 121 717 4726
E:         sales-uk@wecovi.com
I:           www.wecovi.com

What personal data do we process?

Wecovi Ltd processes your personal data because you use our services and / or because you have provided them yourself. Below we will present you an overview of the personal data that we can process:

  • First and last name
  • Gender
  • Address
  • Mobile number
  • E-mail address
  • Fax number
  • Job title
  • Birthday (excluding birth year)
  • VAT number
  • Skype address
  • LinkedIn address
  • YouTube address
  • Other personal data that you actively provide (for example by creating a profile on our
  • Website), in correspondence or by telephone
  • IP address and information about your activities on our website, such as cookies for tracking statistics about the websites. Google Analytics cookies are anonymous.
  • Bank account number

In addition, it is possible that you yourself provide this information to us.

For what purpose are your personal data processed?

Wecovi Ltd processes your personal data for the following purposes:

  • Give you the opportunity to create an account
  • Dealing with the purchase agreement
  • To deliver goods and services to you
  • Relationship management
  • You can call or e-mail if necessary to carry out our services
  • Handling your payment
  • Sending our newsletter. You can unsubscribe from this newsletter at any time via the unsubscribe link at the bottom of the mailing.
  • Inform you about changes to our services and products
  • Customer satisfaction research
  • Wecovi Ltd also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision-making

Wecovi Ltd does not make decisions based on automated processing on matters that can have (significant) consequences for persons. These are decisions taken by computer programs or systems, without a person (for example an employee of Wecovi).

Storage time limit

We do not store your data longer than we need it for the purposes

for which we have collected them or the purposes for which we reuse them. We

use a retention policy. We keep your company data for up to 20 years after the last contact. Your personal data will be stored for up to 5 years after the last contact.

Sharing personal data with third parties

For the proper functioning of our websites and systems we have concluded contracts with service providers and other similar parties. Technically it is possible that they have access to personal data. These service providers are obliged to use your personal information only for the provision of services or for purposes in accordance with our instructions. With companies that process your data in our order, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Wecovi Ltd remains responsible for these processing operations. Furthermore, we do not send, sell or trade your personal data to third parties, such as other companies or organizations, unless you have given us explicit permission to do so, or when the transmission is required to enable us to fulfill our contractual obligation to you, the user of our website, to comply or to comply with a legal obligation.

Your right: View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Wecovi Ltd and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in a computer file to you, or another organisation mentioned by you.

You can send a request for access, modification, deletion, data transfer or the cancellation of your consent or objection to the processing of your personal data to privacy@wecovi.com.

We reply as quickly as possible, but no later than four weeks, at your request.

Wecovi Ltd would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Information Commissioner’s Office (ICO). This can be done via the following link: https://ico.org.uk/global/contact-us/

How we protect personal data

Wecovi Ltd takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. Within Wecovi, employees who have access to personal data have signed a confidentiality obligation. If you have the impression that your data is not secure or if you have indications of abuse, please contact our customer service or send an email to privacy@wecovi.com.
 

Amendments

This privacy statement can be changed. The changes will be announced via the website. We advise you to regularly review the privacy statement.

Latest change: October 11th 2018